Privacy Policy

Privacy Policy

Introduction

Flat River Electric is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, home address, and other contact details.
2. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
3. Usage Data: Information about how you use our website, products, and services.
4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

1. To Provide and Manage Our Services: Including responding to inquiries, processing service requests, and providing customer support.
2. To Improve Our Services: Using data analytics to improve our website, products/services, marketing, and customer relationships.
3. To Communicate with You: Sending you updates, promotional materials, and other information related to our services.
4. To Ensure Compliance: Complying with legal obligations, resolving disputes, and enforcing our agreements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
2. Legal Obligations: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of the personal data we process. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Access: You have the right to request copies of your personal data.
2. Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Erasure: You have the right to request that we erase your personal data, under certain conditions.
4. Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
6. Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at:

Flat River Electric
218 S. Washington St, Lowell MI, 49331

office@flatriverelectric.com
616-987-0513